Privacy Policy
Last updated: 22 August 2026
Ashlee Studio respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Ashlee Studio collects, uses, stores and discloses your personal information when you visit our website, make an enquiry, book our services or otherwise interact with us.
1. Who we are
Ashlee Studio is a Sydney-based live illustration, textured art workshops and personalised artwork business.
For the purposes of this Privacy Policy, references to “Ashlee Studio”, “we”, “us” or “our” mean Ashlee Studio.
2. Information we collect
Depending on how you interact with us, we may collect personal information including:
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Your name
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Email address
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Phone number
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Wedding or event details, including date, venue and guest numbers
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Information you provide through enquiry or booking forms
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Details relating to your artwork or illustration requests
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Photographs or images you voluntarily provide to us for illustration purposes
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Payment and billing information where applicable
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Information contained in correspondence between you and Ashlee Studio
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Information you provide when subscribing to our mailing list
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Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information and pages visited. This information may be collected through cookies or similar technologies.
3. How we collect your information
We may collect personal information when you:
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Submit an enquiry through our website
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Complete a booking or questionnaire
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Purchase a product or service
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Contact us by email, phone or social media
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Subscribe to our mailing list
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Provide photographs or other artwork references
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Interact with our website
We may also receive information through third-party platforms or service providers that assist us with operating our business.
4. How we use your information
We collect and use your personal information for purposes including:
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Responding to enquiries
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Providing quotes and information about our services
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Managing bookings and events
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Creating and delivering commissioned artwork
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Communicating with you about your booking or artwork
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Processing payments
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Improving our services and customer experience
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Managing our website and business operations
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Sending marketing communications where you have opted to receive them
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Taking and using photographs or videos of our work and events for promotional purposes, where permitted
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Complying with our legal and contractual obligations
We will only use your personal information for purposes that are reasonably necessary for operating our business and providing our services.
5. Photography and social media
Ashlee Studio may take photographs or videos of artwork, event setups and illustrations created during weddings, workshops and events for use on our website, social media and other marketing materials.
Where appropriate, we may also photograph guests interacting with their illustrations.
If you do not wish for photographs or videos of you or your guests to be used for promotional purposes, please let us know.
We will not knowingly publish photographs of children on our social media or other promotional platforms without appropriate permission.
6. Sharing your information
We do not sell, rent or trade your personal information.
We may share personal information with trusted third-party service providers where reasonably necessary to operate our business. These may include providers that assist with:
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Website hosting and management
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Email and communication services
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Payment processing
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Customer management and booking systems
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Cloud storage
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Accounting and administration
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Marketing and social media
These providers will only receive information reasonably necessary for them to provide their services.
We may also disclose personal information where required or authorised by law.
7. Third-party websites and platforms
Our website and communications may contain links to third-party websites, including social media platforms and other websites.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
8. Cookies and analytics
Our website may use cookies and similar technologies to help us understand how visitors use our website and to improve its functionality and performance.
Cookies may collect information such as your browsing behaviour, device information and pages visited.
We may use third-party analytics or advertising services to help us understand website traffic and the effectiveness of our marketing.
You can generally control or disable cookies through your browser settings, although doing so may affect how some parts of our website function.
9. Storage and security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically using third-party cloud-based services.
While we take reasonable measures to protect your information, no method of electronic storage or transmission is completely secure, and we cannot guarantee the absolute security of your information.
10. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain business records, resolve disputes and comply with legal or accounting requirements.
When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it.
11. Accessing or correcting your information
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before responding to a request.
12. Marketing communications
If you subscribe to our mailing list, we may use your email address to send you updates, offers, news and information about Ashlee Studio.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in the relevant communication or by contacting us directly.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
Any updated version will be published on this page with the updated date shown at the top.
14. Contact us
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or have a privacy-related concern, please contact:
Ashlee Studio
Email: hello@ashleestudio.com
Website: www.ashleestudio.com.au
We will endeavour to respond to privacy enquiries within a reasonable timeframe.